1. What makes Dr. Squatch products natural? Our products are made with natural ingredients, including saponified natural oils (such as coconut, olive, and shea butter), essential oils, and natural exfoliants like oatmeal and sand. We avoid harsh chemicals, synthetic fragrances, parabens, sulfates, and phthalates.
2. Are Dr. Squatch products specifically for men? While our initial branding and some of our popular scents have a more masculine appeal, we offer a wide range of products and scents that are loved by both men and women. We also have specific formulations and scents designed to appeal to a broader audience and truly unisex options.
3. Do you offer deodorant for women? Yes, we offer natural deodorants that are effective for both men and women. Our deodorant formulations are designed to provide long-lasting odor protection using natural ingredients and a variety of appealing scents, including options that lean more traditionally feminine or are considered unisex.
4. How long will a bar of Squatch Soap last? The lifespan of a bar of our soap depends on how frequently it’s used and how it’s stored. On average, a bar used daily should last approximately 2-3 weeks. Using a soap saver to allow the bar to dry properly between uses can help extend its life.
5. Are your products cruelty-free? Yes, Dr. Squatch is a cruelty-free brand. We do not test our products on animals.
6. What are your best-selling scents? Our best-selling scents vary, but popular choices often include Pine Tar, Bay Rum, Cool Fresh Aloe, and Gold Moss. We encourage you to explore our scent profiles to find your personal favorite.
7. What is your return policy? We stand by the quality of our products. If you’re not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to discuss a refund or exchange.
8. Are your products safe for sensitive skin? Our natural formulations are generally well-tolerated; however, everyone’s skin is unique. If you have sensitive skin or known allergies, we recommend reviewing the ingredient list carefully before use and performing a patch test on a small area of skin.
9. How can I track my order? Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
10. Do you offer subscriptions? Yes, we offer a subscription service for our soaps and deodorants, allowing you to save money and ensure you never run out of your favorite Squatch essentials. You can customize your subscription frequency and manage your products easily through your account.